The issue for me is that I had Amplitube registered to my PC when my drive broke, and when I installed Windows on a new drive the whole system got a new device ID. I just registered Amplitube again to the new system, but now I have an old authorization just being there without any way to unauthorize it. AFAIK not even IK support can help you with that. So even if I unauthorize Amplitube on this current system I still don’t get the freebies when I authorize it again because I need to unauthorize all my devices for it to work.

They’ve been very active lately. :)

It’s normal, mine changed from Amplitube CS to Amplitube 5 when I bought the full version. Amplitube CS is the free version

Hi,
Thanks for responding. I have a Mac with Amplitude 5 installed, I am logged in with my Amplitude Max license. I do not have Amplitude CS showing in my list of products in IK Product Manager, I presume IK remove it when you upgrade to Amplitude Full or Max license? I understand the process you have summarised, I simply don’t have the Amplitude CS entry to unauthorise and re-authorise to redeem the products? Unless I am missing something? Appreciate your help.

Do you have Amplitube 5 also installed on a different computer?
If not the following might help. (Full Amplitube 5 user here)

To summarize the process

1. Open IK Multimedia Product Manager
2. Unauthorize AmpliTube 5 CS
3. Authorize AmpliTube 5 CS

* IMPORTANT *

* This will only work when you don’t have Amplitube 5 CS authorized on a dead computer
* The computer you’re currently using should be the only one using/authorized Amplitube 5 CS
* It is not possible to restore your authorisation from a dead computer (I’ve contacted IK Multimedia for this)

I’m not a big fan of some IK practices. But… Actually, you don’t have to uninstall. Just de-authorize, which is 1 click.

It took me about 5 seconds. The directions are in the article “This can be achieved by opening the IK Multimedia Product Manager, unauthorizing AmpliTube 5 CS, re-authorizing AmpliTube 5 CS, and pressing the ‘refresh your purchases’ circle.”

lol